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What Warranties to Consider Options · View
Buckeye
Posted: Friday, September 26, 2008 5:36:12 PM
Rank: Newbie
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Joined: 9/26/2008
Posts: 3
Points: 9
Location: Columbus, Ohio
I'm redoing some of our standard forms that we use with vendors. The warranty section of our various SLA forms has not been updated in years.

Does someone have a good (buyer-favorable) warranty section for use within an SLA? What's the current thinking on S/W warranties, and what kind of warranties are you getting out of software vendors these days?
Moderator
Posted: Tuesday, September 30, 2008 9:08:06 AM
Rank: Administration
Groups: Administration

Joined: 9/26/2008
Posts: 9
Points: 27
The regular site has a Software Licensing Checklist that contains warranty considerations: http://www.technologybuyersadvocate.com/it_procurement_tools.html

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