Valuable information and resources regarding software warranties that should be part of any buyer-favorable Software License Agreement. Learn what constitutes a meaningful software warranty and how to negotiate one as part of your next software deal. Wrangling over software warranties should fill an extended portion of your software vendor negotiations.
For an illustration of a meaningful software warranty, review the following document:
Software License Agreement (Object Code)
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Note the definitions at the beginning of the agreement, the warranty section itself, and the tie-ins and tie-backs to software vendor documentation, sales and promitional materials, demonstrations, your use cases, proofs of concept, etc. Note the robust acceptance and testing provisions. These are components of a meaningful software warranty. With some prodding by you, and with some negotiating perseverence, most reputable software vendors will grant you a similar warranty which can be invaluable should you encounter problems with your purchased software.
More software warranty resources coming soon. Check back often, and feel free to contribute your favorite software warranty resources.